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As we come out of the pandemic, business owners and prospective entrepreneurs are itching to get back out there. But the world has changed a lot in the past year. Social distancing requirements and lockdowns have created a whole new world of consumer needs. While these changes have forced new challenges on small businesses, they’ve also opened up many new opportunities for entrepreneurs.
Building a thriving business in the post-COVID era is all about innovation. How can you fill a new, unmet need in the wake of the pandemic and convince consumers to choose you over your competitors? Take advantage of new market demands, build an engaging brand, and implement the latest and greatest tech tools to ensure your shot at success. Here are some tips from the business strategy and coaching firm Solve Ur Puzzles!
Technology saved countless businesses from the threat of complete shutdown during the pandemic. Thanks to digital tools, online apps, and automation software, many businesses could continue serving customers despite social distancing restrictions. This trend towards digital services isn’t going anywhere! If you want to thrive in the post-pandemic era, embrace tech tools to streamline your business and better serve your customers.
Digital tools can help with everything from marketing to payroll. For example, an online payroll platform will help you run payroll faster and save money on your accounting costs. Look for a platform that offers same-day direct depositing payroll for employees to ensure that your valuable workers always get paid on time.
Meet New Customer Needs
The pandemic forced consumers to adopt new ways to shop, work, socialize, exercise, learn, and more. Before the pandemic, many people were happy doing things the traditional way, like shopping at the grocery store or visiting the gym. But now that everyone has had a taste of quick, easy, and convenient alternatives—think grocery delivery apps and virtual fitness classes—these digital options have become the norm. Jump on the bandwagon! There are still plenty of open opportunities for businesses to create new digital channels.
Prioritize Your Branding
In the wake of the pandemic, people are craving a sense of connection, community, and authenticity in their interactions with businesses. Building an engaging brand around your business is critical for standing out from the crowd. Try to think of your brand as the personality of your business. It’s what makes your company unique and interesting to your target audience. Come up with a brand narrative that defines your mission and values, then use your brand identity to develop your messaging and tone to ensure consistency across all platforms and marketing channels.
Build a Community
Building a community around your brand is a great way to develop a loyal follower base. Sprout Social explains that people in your brand community are emotionally invested in your business and feel a sense of connection with your other followers as well. One way to build a community is to create a social media account or group where your followers can interact and share engaging content with each other. Regularly engage with your community members and keep giving them new reasons to stay involved!
Support Your Team
The pandemic exposed traditional employees to the benefits of remote work, and many are reluctant to return to inflexible schedules and fully on-site employment. Consider the advantages of giving your employees the flexibility to work from home, at least part of the time. As TalentLyft explains, offering remote work opportunities will benefit your business in numerous ways. You’ll save money on office expenses, your team will be more productive, and you’ll face lower rates of worker turnover. You’ll also have an easier time recruiting top talent to support your growing business!
The end of the pandemic is a blessing to small business owners everywhere. While the business landscape has changed significantly over the past year, there are numerous opportunities for entrepreneurs to fill new market needs and make lasting connections with customers.
Looking for business advice? Solve Ur Puzzles offers business coaching services to guide you through everything from business plan writing to strategic development. Check out our website to learn more!